Retailers Association of India is pleased to share the Advisory on Customer Personal Data Protection and Consent Compliance Framework, issued to support member organizations in strengthening compliance with the Digital Personal Data Protection Act, 2023.

It is intended to help members align legal compliance with operational continuity and customer trust.

The advisory outlines key principles and practical guidance on consent management, data governance, and operational compliance across retail channels and third-party engagements. It has been reviewed by the Advocacy Committee of RAI.

Members are encouraged to review the advisory and evaluate its applicability to their internal policies and processes. This document can be accessed by clicking on the link below: 

https://qrs.ly/ixh83oh

It is issued for general guidance and does not constitute legal advice.